The customer service rep was pleasant and helped me get exactly what i needed in a very timely fashion.

So grateful for your company. Traveling on ship and this in so convenient. Thank you 😊 great service. Wonderful staff. I’ve used it four times now. Really effortless

Extremely helpful, patient, & friendly!!

The team was professional and a calming influence at stressful time.

Fantastic customer service!!! I emailed a request, out of desperation, and got not only an answer but the info I requested in a matter of minutes. So refreshing to deal with a company that understands

I really appreciate the fast service you give. Your kits arrive in a timely manner and are easy to use. Customer service with questions is excellent!!

Easy to reach, knowledgeable of the problem, and quickly took the steps to solve it. A model of customer support that many other companies should duplicate.

Everyone was very professional and helpful I especially appreciated the fact that it was prompt, no waiting on the phone.

A very positive experience. This being the first time with such a process, my wife and I were very concerned that this would actually work out. It did. The people working with us were very patient and clear.

Absolutely perfect service. Fast delivery and testing was quick and easy. Thank you

We were patiently guided throughout the process which was very helpful for someone new to this. The verification was easily uploaded to the cruise line and country that needed the results. All in all, a positive experience.

Had a great experience this morning, wait time was very minimum and it couldn’t have been easier, thank you

The proctors were connected quickly; they explained the procedures well and were patient with any questions I had.

Was an amazing experience. Super fast, simple, and easy. Love that you don’t have to schedule an appointment.

The testing was great and easy and the customer service of each person we interacted with from the agents and medical personnel were just awesome! Thank you!