Testing with eMed is easy! For your convenience, our TeleHealth Proctors are available 24/7 with no appointment needed.To start your eMed-enabled test go to eMed.com and click the “Start Visit” button on the home page, then follow the instructions provided to continue with the testing process.
New customer: If you have never tested with eMed before, click on "Start Visit" and follow the prompts to create an eMed account and move forward with your testing process.
Returning customer: If you have tested with eMed before, click on 'Start Visit", follow the prompt to sign in to your eMed account and if you are not able to log in, please create a new account or reset your password.
Reset Password: If you are experiencing any issues logging in with your eMed email address, please click on reset password to receive a password verification email. If you do not receive a password verification email from “noreply@emed.com” then please create a new account using the same email address.

Users who are 18 years old or older may self-collect and perform the test under the observation of an eMed Telehealth Proctor. Tests for anyone between the age of 2 and 17 requires an adult to perform the sample collection under the observation of an eMed Telehealth Proctor.
To learn more, visit our Order section and visit our Privacy Policy section.

No. eMed is not authorized by the manufacturer to provide the Abbott BinaxNOW™ Self Test services. Therefore, only the BinaxNOW™ COVID-19 Ag Card Home Test (“Home Test”) is eligible for a virtually guided test session with an eMed Telehealth Proctor using the eMed digital point-of-care platform.

For additional information on the BinaxNOW COVID-19 Ag Card Home Test, please contact the manufacturer, Abbott at 833-637-1594 and select option 1 for English or option 2 for Spanish support.

Since shipping conditions may vary, test developers perform stability testing to ensure that the test performance will remain stable when tests are stored at various temperatures, including shipping during the summer in very hot regions and in the winter in very cold regions. However, test performance may be impacted if the test is used while it is still cold, such as being used outdoors in freezing temperatures or being used immediately after being brought inside from freezing temperatures. The stated performance generally assumes the test is being performed in an environment that is between 15-30⁰C (approximately 59-86⁰F). The specific conditions that were validated are included in the authorized Instructions for use for each test. In order to ensure appropriate test performance with a test that is delivered to you in below-freezing temperatures, you should bring the package inside your home and leave it unopened at room temperature for at least two hours before opening it. Once the package is at room temperature, you may open it and perform the test according to the authorized instructions for use. As long as the test line(s) appear as described in the instructions, you can be confident that the test is performing as it should. If the line(s) do not appear in the correct location(s) and within the correct time as shown in the test instructions when you perform the test, then the results may not be accurate, and a new test is needed to get an accurate result.If you think you had a problem with a COVID-19 test, the FDA encourages you to report the problem through the MedWatch Voluntary Reporting Form.If you have questions, email the Division of Industry and Consumer Education (DICE) at DICE@FDA.HHS.GOV or call 800-638-2041 or 301-796-7100.

Proper testing administration and accurate results reporting are necessary to help save lives and slow the spread of COVID-19. eMed’s Telehealth Proctors help ensure the virtually guided testing sessions are properly administered, and results are read correctly so both the individual user and the broader public health system can be confident in the results. eMed’s innovative Digital-Point-of-Care™ platform enables this supervision to occur remotely, protecting individuals from potential exposure in physical health care settings and enabling eMed to process millions of tests per day. Anyone who administers their test without an eMed Telehealth Proctor will be ineligible to receive an eMed lab report of their negative result.

Yes. However, please be aware that each person who tests with eMed must create an eMed account.

You may begin a testing session with any Telehealth Kit™ sold or distributed by eMed. Simply scan the QR code on your kit's exterior, and you'll quickly connect to a Telehealth Proctor ready to guide you through your Telehealth Visit.

eMed Telehealth Kits™ meet virtually guided self-test conditions and are accepted by most international airlines and cruise lines. Your certified lab report may be used to enter international destinations that accept validated antigen test results. Please confirm your international destination’s specific testing requirements before testing and attempting travel.